Upskilling Programs
We provide all that you need to perform at your best – the resources to do your job efficiently, chances to gain new abilities and show your talent, while prioritising your health, safety, and wellbeing above all.
Sodexo Academy will be available in
Access from the 17 March 2025.
Speak with your Manager if you want to learn more or sign up to these programs.
Frontline Employee Training Programs
Operational Development Academy (ODA) – This program prepares new starters for their role with essential information about safety, housekeeping, chef and utility essentials.
Safety Essentials
The Safety Essentials program provides foundational knowledge and practical skills to ensure a safe and compliant work environment.
Housekeeping Essentials
The Housekeeping Essentials program focuses on implementing best practices in housekeeping, participants will enhance workplace productivity, safety, and overall presentation.
Chef Essentials
The Chef Essentials program equips culinary professionals with the fundamental skills needed for kitchen operations. Covering food safety, knife skills, menu planning, and efficient kitchen management, this training ensures that chefs can work effectively in fast-paced environments.
Utility Essentials
The Utility Essentials program provides essential knowledge and practical training for supporting roles in various roles. From equipment maintenance and facility upkeep to assisting in operational processes, this program ensures that utility workers can perform their tasks safely and efficiently.
Housekeeping Readiness Program – This program prepares team members with hands-on training on key cleaning Standards Operating Procedures (SOPs), and Sodexo visual standards.
Chef Centre of Excellence – This program educates catering team members on Sodexo food safety, visual standards, and essential kitchen procedures.
New Employee Passport – This guide supports new employees through their onboarding journey with checklists to ensure employees receive the key site-specific and safety information they need to know while living and working on-site.
Buddy Program (only available at some sites) – This program pairs up new team members with a buddy during their first swing to ensure they have a positive onboarding experience.
Service Excellence Program – This program includes a series of discussion-based modules focused on helping service teams provide the best customer experience.
Supervisor Training Programs
Fundamentals: HSE – This program covers essential HSE processes and procedures that site leaders need to follow to create and sustain a strong safety culture and comply with Sodexo standards. Topics include running effective pre-starts, incident reporting and investigation, injury management, and Leadership in the Field.
Fundamentals: Performance Leadership – This program explores some of the tools, strategies, and support networks that site leaders can employ along with leadership skills to manage performance and develop their teams effectively. Topics include Sodexo Just Culture Framework, giving feedback, and HR Advisory.
BOLT (Building Operational Leadership Talent) – This program is tailored to the needs of operational supervisors as a foundation for personal growth and effective leadership. The program combines theoretical knowledge and practical application of skills through group participation and scenario training.
Zero Harm Mindset Leadership Workshop – This workshop assists Sodexo leaders understand our mature safety culture and commit to helping teams shift to a Zero Harm Mindset.
Injury Management Training – This session is designed to acquire competency in the management of work-related and non-work-related injuries or illnesses. Refresher training is recommended every two years.
Bystander Action Training – This workshop focuses on how to safely and effectively respond to gendered violence and sexism within the workplace and community.
Unleash – A playlist of eLearning modules focused on key leadership skills and principles.
Manager Training Programs
Fundamentals: HSE – This program covers essential HSE processes and procedures that site leaders need to follow to create and sustain a strong safety culture and comply with Sodexo standards. Topics include running effective pre-starts, incident reporting and investigation, injury management, and Leadership in the Field.
Fundamentals: Performance Leadership – This program explores some of the tools, strategies, and support networks that site leaders can employ along with self-leadership skills to manage performance and develop their teams effectively. Topics include Sodexo Just Culture Framework, giving feedback, and HR Advisory.
Finance Fundamentals – This program provides a comprehensive understanding of profit and loss reports, budgets, forecasts, key ratios, and preventative and corrective actions to manage sites’ financial performance.
Mental Health First Aid Training – This course aims to create a level of knowledge and capability for managers to attend to a person in mental distress.
Spirit of Inclusion – This workshop challenges the stereotypes and unconscious biases that act as obstacles to inclusion.
On-Site Managers Academy (OSMA) – Sodexo’s dedicated global learning program for site managers. This online portal offers access to personalised playlists to support personal growth and enhance on-site performance.
Injury Management Training – This session is designed to acquire competency in the management of work-related and non-work-related injuries or illnesses. Refresher training is recommended every two years.
Zero Harm Mindset Leadership Workshop – This workshop assists Sodexo leaders understand our mature safety culture and commit to helping teams shift to a Zero Harm Mindset.
Bystander Action – This course provides training to combat everyday sexism, behaviour, and attitudes that justify, excuse, blame, trivialise, or minimise violence against women.
Sodexo Just Culture – These modules outline Sodexo’s Just Culture Framework and the key concepts that support a just and fair safety culture, including our performance management system, and guidance on managing both desired and unacceptable behaviours.
Unleash – A playlist of eLearning modules focused on key leadership skills and principles.
