I Hear You: Know that you can be heard; Believe you will be listened to

I Hear You: Know that you can be heard; Believe you will be listened to


Sodexo is focused on safety and is committed to developing and maintaining improved levels of psychological and emotional wellbeing. We recently implemented the I Hear You initiative to provide greater support for the mental health of our employees. We want to ensure there are increased levels of understanding of mental health issues within our workplace and create a supportive environment where people can seek help, just as you would seek assistance for a broken leg.

I Hear You is the brainchild of Matt Queen, one of our Project Managers in Queensland. As a result his experiences, he has highlighted the importance of starting the conversation on issues relating to mental health. He shares his story here:

“I was 16 when I learned that my Brother Nigel had taken his own life. There isn’t a day our family doesn’t think about him or see something that reminds us of him. He was only 21, good looking and a qualified chef at a posh hotel with his whole life in front of him. 26 years ago my family and I started a journey in to wondering what, if anything, we could have done to prevent this from happening.

I believe that we can all make a difference to someone’s life through I Hear You. We can encourage people to seek help when times are tough and create a workplace culture that enables this. Starting a conversation is all it may take to get someone to open up and have the confidence that someone is completely listening to everything that is being said. I Hear You has been developed with this in mind.

To develop and implement I Hear You, Sodexo has been working with Lifeline, who provide free and confidential crisis support and suicide prevention services 24/7. To help Lifeline continue providing these vital services, Matt is raising much needed funds by taking part in the Santos GLNG Brisbane To Gold Coast Cycle Challenge on the 19th October 2014.

More than 8,000 riders will cycle 100km from Southbank to Southport. I have chosen to support Lifeline on this ride, not only for the support they have given us in establishing I Hear You but for the amazing work they already do for people in crisis”.

Donate to Matt’s cycle and support Lifeline by visiting: https://give.everydayhero.com/au/matt-57

If you or anyone you know is currently experiencing feelings of stress, anxiety or depression please encourage them to phone Lifeline on 13 11 14 or call yourself.