Successful mobilisation of the Fortescue Metals Group (FMG) contract
Congratulations the hardworking teams involved in the successful mobilisation of the Fortescue Metals Group (FMG) contract!
This key contact was retained due to the client’s the long standing and strong relationship with Morris developed over the last ten years. The client was impressed by Sodexo’s proposal, particularly in relation to our Food Platform and proposed staff retention and increased training strategies.
The scope of the contract includes integrated village management services including accommodation, catering, health and wellness, aerodrome management, and transport across 3 large villages in the Pilbara.
On 1 October, teams commenced refurbishment of amenities and new services at three separate villages simultaneously (Karntama and Cloudbreak in the Chichester Ranges, and Hamilton Motel in Port Hedland). The mobilisation was fully completed between breakfast and dinner service – an incredible effort and well-executed feat!
Team worked to refresh all dining rooms with the new ‘Village Living’ branding; these areas received a facelift with new paint, directional signage, engaging merchandising and other marketing materials.
New food initiatives were introduced to provide a more varied, healthy and enjoyable dining experience for FMG residents. With a fresh new menu, along with unique food concepts such as the DIY ‘Construction Zone’, ‘Mindful’ offering, and ‘Faves Station’, residents enjoyed the new exciting new offerings.
A new cleaning solution has also been implemented based on microfiber cloths, new trolleys and iMops to help drive efficiency and improve manual handling for the housekeeping team. Further changes are planned with upgraded retail cafes and a full changeover of linen across thousands of rooms.
“This mobilisation was an incredible team effort by our operations receiving on-site support in the lead up and over the mobilisation period from BIGS, Food Platform, Business Development, FM Platform and HSEQ; a great testament to our combined strengths and new service capabilities. I’m pleased to mention this was all achieved without incident despite the immense about of activity taking place as well as the large volume villages with approximately 2800 mandays across the three sites. Thank you to everyone involved in this mammoth effort, you should all feel very proud.” – Shaun Palmer, Director of Operations Mining – West