Velrada wins contract to support IFMS Contract
Microsoft partner Velrada Capital has been sub-contracted to support Sodexo Remote Sites’ Pilbara operations in our $2.5 billion ten-year IFMS contract with Rio Tinto.
Perth-based IT consultancy Velrada will provide managed services support, consulting and systems integration in a five-year contract valued at approximately $10 million. Velrada will provide Sodexo with systems developed on Microsoft’s Azure cloud platform, including data analytics and big data solutions, customer management and operations solutions.
“The scope of the solutions cover integrated customer portals on mobile and kiosk devices, customer interaction and customer satisfaction systems; scheduling and management systems for maintenance, housekeeping, property maintenance and management systems and integrated and remote service desk and operations management,” Velrada executive director Dominic Nolan said.
“Velrada will provide Microsoft cloud-based master data and middleware integration to customer systems, and cloud based reporting, data analysis and key performance monitoring intelligence.”
Sodexo staff will use apps developed by Velrada for task scheduling and reporting, while internet kiosks will be installed for collecting information on customer satisfaction levels related to food, accommodation and so on.
“The combination of cloud, digital and analytical expertise, as well as Velrada’s ability to provide deep industry and consulting capability was key to this win,” Velrada chief executive Robert Evans said.
Velrada employs 140 people in Adelaide, Canberra, Darwin, Melbourne, Perth, Sydney and Singapore. The IT consulting firm was last year won a Microsoft Australia partner award in the category of Excellence in Business Insights and Data. Velrada was also runner-up for the 2016 awards in the “winning together” category with Sodexo.